Privacy Policy

At HaloTan, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website or make a purchase from us.

By accessing or using our site, you agree to the collection and use of information in accordance with this policy.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products, promotions, and other updates.

SECTION 2 – CONSENT

How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return, you consent to our collecting it and using it for that specific purpose only.

If we ask for your personal information for a secondary reason (like marketing), we will either ask you directly for your consent or give you the opportunity to say no.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by contacting us at info@halotan.com.au.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as is necessary to complete your purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use and disclose your information as necessary to perform the services they provide.

Certain providers (e.g. payment gateways, delivery couriers) have their own privacy policies. We recommend you read their policies to understand how they will handle your personal information.

Note: Some providers may be located in different jurisdictions. If you choose to proceed with a transaction involving their services, your information may become subject to the laws of their jurisdiction.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the data is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 – COOKIES

We use cookies to enhance your experience and track usage of our site. You can choose to opt out of cookies through your browser settings.

Common cookies include:

  • _session_id: Unique token for session tracking

  • _shopify_visit: No data held, used for analytics

  • _shopify_uniq: Counts visits by a single customer

  • cart: Stores info about your shopping cart

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province, or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon being posted on the website. We will notify you here if we make material changes.